With the ever-evolving digital transformation in the healthcare sector, there is an urgent need to drive positive change and address complex challenges to embrace innovation strategically. Here is the five-step process for fostering innovation in the healthcare industry. By following these steps, medical institutions can seamlessly address the intricacies of healthcare innovation and pave the way for transformative advancements. Accordingly, hospitals can advance their clinical capabilities, streamline processes, improve patient outcomes, and redefine healthcare digital transformation services delivery.
How is Digital Transformation Enabling Better Healthcare?
Digital transformation in healthcare benefits the sector in various ways, transforming how medical institutions perform administrative tasks and patients receive care. One of the most significant benefits of digital transformation in healthcare is the enhanced accessibility of medical assistance.
By leveraging telehealth and virtual care, patients can receive remote monitoring and care from the comfort of their homes. It has proven vitally crucial during the COVID-19 pandemic, as the global lockdown and the need for social distancing have presented significant challenges before individuals visit healthcare facilities physically.
Furthermore, the digital transformation of healthcare also helps drive efficiency, streamline operations, and reduce costs. For example, automation in administrative tasks such as scheduling appointments and billing has reduced the workload for medical professionals, allowing them to focus more on patient care.
Unsurprisingly, digitalizing the healthcare sector is now the top priority for healthcare leaders as they seek to build resilient and future-proof healthcare systems.
Step 1 – Begin with the Foundation
Look into what you already have, which includes the existing legacy systems, real-time location systems, patient engagement software, EHR, telemetry, etc. Once you have the information, figure out what works well for you and what could be improved.
Step 2 – Conduct Needs Assessments
Once you have all the information, engage the design team in prioritizing each department’s wish lists while considering the allocated budget. Next, consider the essential metrics such as HCAHPS scores, ROI, and patient and staff safety satisfaction. Lastly, devise strategies to leverage technologies for achieving those key performance indicators.
Step 3 – Build the Process and Technology Roadmap
Now, it is time to work on the design of the process and tech mapping to determine which aspects can be solved and which should be integrated into technology. Then, move forward with an integrated delivery method, where you clarify the important questions like who would own the project and who would take responsibility for the integration.
Step 4 – Execution and Delivery
For the successful execution and delivery of the process, get access to reliable healthcare software development services. The company you partner with must possess comprehensive knowledge of complex aspects, track project progress, strive towards achieving a shared vision, and ensure key performance indicators are fulfilled. Also, your chosen agency should carry the core competency in resolving current and foreseeable challenges.
Step 5 – Provision for Ongoing Support
The final step is establishing a provision to back ongoing support for the smooth digitalization of healthcare. Your digital transformation healthcare provider should provide you with the essential knowledge and expertise to overcome any roadblocks that may come during the digitalization journey.
Now that we have understood the steps that help digitize the healthcare industry, it’s time to dive into some prominent use cases and examples of digital transformation in healthcare.
Digital Transformation Challenges in Healthcare
The wide implementation of healthcare digital transformation use cases across the industry also poses some significant challenges that must be addressed effectively. Here are the most important challenges to consider when embracing digital transformation in healthcare.
With the industry moving towards digital systems and electronic health records, data breaches and cyber theft risks have become more prevalent. Without enough data privacy controls, the risk of data loss continues to haunt the healthcare industry by great measures.
Limited Resources and Infrastructure
Some medical establishments might lack the necessary resources to embrace digital transformation in healthcare, such as funding, skilled staff, and IT infrastructure.
Resistance to Change
In many instances, healthcare professionals get resistant to adopting new technologies and embracing change, necessitating effective management strategies to accept innovation and usage.
The onset of telemedicine technology trends has made the healthcare domain dynamic and distributed. This necessary shift in digital health strategies can lead to the risk of unauthorized access and improper worker authentication. The situation can worsen when you have no architecture to connect the healthcare providers and their distributed patients.